Shipping & Returns
package shipping
As a general rule, packages are sent within the next 2 to 8 hours after receipt of payment, during office hours, through our delivery system with tracking number and delivery without a signature. If you prefer certified shipping through another company, an additional charge will apply. Please contact us before requesting this option. Regardless of the shipping method you choose, we will provide you with information on the status of your order at all times.
Shipping costs include handling and packaging costs, as well as postal costs. Handling charges have a fixed price, while transportation charges may vary depending on the total weight of the package. We advise you to group all your items in the same order. We cannot combine two different orders, and shipping costs will be applied to each one individually. We are not responsible for any damage your package may suffer after shipment through third party shipping companies, but we do our best to protect all fragile items.
The boxes are large and your items will be well protected.
If there is any delay in the shipment of your order due to major causes, you will be informed about it.